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Privacy Policy

Last updated 2026

What we collect

Account details (name, email), carrier profile information, and the documents you upload — rate confirmations, fuel and lumper receipts, bills of lading and DOT inspection reports — along with the data extracted from them.

How we use it

Only to run LoadPilot for you: extracting document fields, creating load records, calculating revenue and expense analytics, and showing your dashboard. We do not sell your data or share it with brokers or advertisers.

AI processing

Uploaded documents are sent to our AI provider solely to extract the fields shown in your review form. They are not used to train third-party models.

Storage and security

Files and records are stored in an encrypted database with row-level security, so each account can only read its own data. Share links you generate expire automatically.

Your choices

You can edit or delete any load, receipt, inspection or document at any time. To close your account and remove all associated data, contact us.

Contact

support@loadpilot.pro